FAQ

Do you accept my insurance?

We are a fee for service practice meaning that payment is expected at the time of service via cash, check, debit card or major credit card. For extensive treatments only payments will be made: 1/3 at the start of treatment, 1/3 at the time of impressions and 1/3 the day of final cementation.

However, no matter what dental insurance you have, we will provide you with an insurance form that you can submit for reimbursement. Your insurer will send you a check directly for the covered amount. For extensive treatments a "pre-treatment estimate" will be given to you that can be sent to your insurer. This will give you an idea of how much reimbursement you may be eligible to receive.

Will I get a bill for my treatments?
Payment is expected at the time of service. If you fail to pay at the time of service, a bill will be sent to you, but you may incur finance charges if payment is delayed.

Do you offer a payment plan?
We do not offer a payment plan other than the office policy of 1/3 payment at the start of treatment, 1/3 at the time of impressions and 1/3 at the time of delivery. If you have circumstances that may require special consideration they should be discussed only with the office manager.

What forms of payment do you accept?
We accept cash, check, debit card, Visa, Mastercard, Discover and American Express for payment.

Do I need a referral to see the doctors there?
Yes. You will need to be referred by another dentist or a patient of the practice. Patients without referrals will be seen at the discretion of the doctors.

Do you treat children?
We generally begin treating patients once their pediatric dentist or orthodontist refers them to us. This is usually around age 12-13.

Are you available if I have an emergency?
Yes. We can be reached 24 hours a day. During regular business hours our receptionists will do everything possible to get you in right away. If after hours, our automated phone system will send your message immediately to our cell phones and you will be called back as soon as possible.

How do I make an appointment?
Appointments can be made by calling the office during regular business hours or by leaving a message in the general mailbox after hours. No appointment requests are guaranteed until confirmed by the front desk.

Is there a cancellation policy?
Yes. We request that all cancellations are made 24 hours in advance by phone or e-mail. Any appointment cancelled with less than 24 hours notice will be subject to a minimum $100 cancellation fee. Dental cleaning appointments that are missed without notice (no show) will be charged the full appointment fee.

What can I expect during the first visit?
First visit cleaning/ check up:
You will meet briefly with the doctor in our private office to review your medical and dental history. Then one of our registered dental hygienists will do your cleaning and take any necessary x-rays. The doctor will come in to do charting and the check up and make recommendations for future visits.

First visit or consultation with Dentist:
You will have a consultation with the doctor to discuss your dental history and other concerns in our private office. An examination will be done and a discussion of your situation will take place. If the dentist deems it appropriate, initial charting and treatment may begin at this visit. Otherwise, a treatment plan will be sent to you following this appointment. After reviewing the plan you can contact the office to schedule appointments or speak with the doctor.

What's a Prosthsodontist?
A Prosthodontist is a specialist in the restoration and replacement of teeth including cosmetic, implant and reconstructive dentistry. Prosthodontics is the only ADA recognized specialty that includes cosmetic dentistry. We provide services such as: dental cleanings, tooth colored fillings, crowns, bridges, lamintes (veneers) and implant crowns. We also provide surgical services including: extractions, implant placement, bone grafting and sinus grafting.

Do you do cosmetic dentistry?
We are Prosthodontists. Prosthodontics is the only ADA recognized speciality that includes cosmetic dentistry. We are specialists in smile design and have our own in house dental laboratory that fabricates custom crowns, laminates (veneers) and implant crowns especially for our patients.

We offer the following maintenance and restorative and cosmetic services:
Prophylaxis (dental cleaning)
X-rays (digital)
Tooth colored fillings or bonding
Laminates or veneers
Crowns (caps)
Bridges (fixed)
Implant crowns and bridges
Implant overdentures (removable)
Dentures
Partial Dentures
Tooth whitening (Zoom system)
All Ceramic Restorations

We offer the following services in our surgical suite:
Extractions
Bone grafting
Implant placement (surgery)
Sinus grafting


Will I be referred out to another specialists office?
If necessary, you may be referred out to another office for procedures such as root canal therapy, periodontal therapy and oral surgical procedures.

How do you sterilize your equipment?
We use disposable products whenever possible, but for the re-usable instruments we use a hospital grade sterilization autoclave. Our systems meet or exceed federal and state OSHA regulations.

Do you do regular dental cleanings and check ups?
Yes. We have a team of registered dental hygienists who will do your dental cleanings and take check up x-rays. One of our doctors will examine you after your hygiene appointment.

How often do you take x-rays?
Check up x-rays (4-6 pictures of the back teeth) are generally taken once a year and a full set of x-rays (all teeth) is taken once every 5 years. Emergency visits often warrant a single x-ray. All x-rays in our office are digital and reduce your exposure by up to 50% from conventional film x-rays. Lead aprons with thyroid collars are used during all x-rays.

How do I know I'm getting the most up to date treatment?
Our doctors were educated at some of the leading US schools:
Dr. Joel Goldin
Amherst College
Harvard Dental School
Dr. James Abjanich
SUNY Stony Brook
Columbia University School of Dental Medicine
Manhattan VA Hospital Prosthodontics residency
Dr. Edward Goldin
Bates College
Columbia University School of Dental Medicine
New York University Prosthodontics Department
New York University Periodontics/Implant Dentistry Dept.

Our doctors are teachers at the leading dental schools in the New York area:
Dr. Joel Goldin: Columbia University
Dr. James Abjanich: Columbia University
Dr. Edward Goldin: New York University

They are involved in teching the most current technologies and techniques as well as being exposed to up and coming research studies.

Will my new dental work last forever?
If taken care of well, including regular check ups, proper brushing and flossing, your dental restorations should be long lasting. We take great pride in the quality of our work and have great confidence in our own dental lab that the restorations we give you are of the highest quality available. However, crowns, bridges, laminates (veneers), implant crowns and dentures do wear out over time and may need to be replaced after many years of use.

Where are you located and what are the office hours?
We are in One Grand Central Plaza (formerly the Lincoln Building) directly across from Grand Central Station between Park Ave. and Madison Ave.

60 East 42nd Street Suite 1656

New York, NY 10165

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Office Hours:
Monday - Thursday: 9AM - 5PM
Friday: 8AM - 2PM
Saturday: 8AM - 2PM (One Saturday per month)

What is the closest subway to the office?
The 4,5,6,7 and S all stop in Grand Central Station. The exit nearest the S (shuttle) entrance will put you right in front of our building.

Where is the nearest parking garage?
The closest garage is on 39th Street between Park and Madison one on the north side of the street and another on the south side.Both are equally priced.

How do I obtain a copy of my dental records?
You must send us written request for a copy of any dental records including e-mailing of x-rays and chart notes. This request can NOT be made over the phone.

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